Existing Drake customer's web site for annual software renewal.
Making annual renewal a quick and easy process.
Drake Software offers existing users significant discounts for renewing their software immediately after the tax season ends.
For this initiative, I focused on three key objectives:
My primary design goal was to simplify and streamline the renewal selection process for users, making it as intuitive and efficient as possible.
As the sole designer and researcher for the Professional Product Management team, I collaborated closely with my Product Manager to align and execute on these objectives.
Despite a tight timeline, we conducted several brief usability sessions with current Drake users, which provided valuable feedback. Leveraging these insights, we iterated on the design and successfully delivered the updated site in time for the renewal period.
“I just want the same software I had last year...”
— Drake Desktop Pro User
I'd love the opportunity to discuss how my skills and experience can align with and support your organization's goals.